ING's U.S. Financial Services and its diversified wealth accumulation, management, and preservation businesses serving 14.4 million customers: ING’s operations in the United States offer a comprehensive array of financial products and services, including defined contribution retirement plans, payout management, variable and fixed annuities, life insurance, mutual funds and an independent broker/dealer network.

Distribution: In addition to its own broker/dealer network, ING’s U.S. operations distributes its products through a broad range of distribution channels including:

• Registered Representatives,
• Independent and Career Insurance Agents,
• Regional and Wirehouse brokerage firms,
• Banks
• Direct Sales

Workforce: ING’s U.S. financial services workforce includes nearly 10,000 employees, working at more than 60 locations across the United States. Major employee bases include:

• Atlanta, Georgia
• Denver, Colorado
• Des Moines, Iowa
• Hartford, Connecticut
• Minneapolis, Minnesota
• Minot, North Dakota
• Phoenix, Arizona

Assets Under Management for ING’s U.S. financial services were $152 billion as of June 30, 2002

ING is among the largest financial services organizations in the U. S., following its acquisitions in the year 2000 of Hartford-based Aetna Financial Services and Minneapolis-based ReliaStar Financial Corp. These acquisitions more than doubled ING’s U.S. presence - bringing a leading presence in the retirement and life insurance markets and expanding its reach in the annuities markets. ING’s 1997 acquisition of Des Moines-based Equitable of Iowa Companies, which doubled its presence at that time, and brought ING leadership positions in the fixed and variable annuities market segments.

ING’s U.S. financial services core business strategy is to become the leading integrated financial services organization in the U.S. serving the advice-seeking, mass affluent market (households with $100,000 -$1,000,000 in investable assets: mass affluent market)

Chief Executive Officer for ING’s U.S. Financial Services is Thomas J. McInerney, who is also a member of the ING Americas Executive Committee, which oversees ING’s operations in the United States, Canada and Latin America.

Key to ING is its distribution philosophy: 'click-call-face'. This is a flexible mix of internet, call centers, intermediaries and branches with which ING can fully deliver what today's clients expect: unlimited access, maximum convenience, immediate and accurate execution, personal advice, tailor-made solutions and competitive rates.

ING’s strategy is to achieve stable growth while maintaining healthy profitability. ING’s financial strength, its broad range of products and services, the wide diversity of its profit sources and the good spread of risks form the basis for ING’s continuity and growth potential. More than 70% of ING's shares are held by investors outside the Netherlands.

ING seeks a careful balance between the interests of its stakeholders: its customers, shareholders, employees and society at large. It expects all its employees to act in accordance with ING Group's Business Principles. These principles are based on ING's core values: responsiveness to the needs of customers, entrepreneurship, professionalism, teamwork and integrity.

• Assets Under Management for ING Groep N.V. were over $475 billion as of June 30, 2002
• Forbes 2002 International 500 Ranks ING #11 (Based on 2001 revenues)
• Fortune 2002 Global 500 Ranks ING #20 (Based on 2001 revenues)